AI credits: how they work, what uses them, checking your balance
How clariBI AI credits are counted (by usage, at least 1 per AI call), what uses them and what does not, where to see your balance, what happens when they run out, and how to buy more.
Credits per plan
| Plan | AI credits per month |
|---|---|
| Free | 0 |
| Trial (14 days) | 50 |
| Lite | 0 |
| Starter | 500 |
| Professional | 1,500 |
| Enterprise | 5,000 |
The allowance resets at the start of each billing month. Unused credits do not carry over. On yearly plans the credits still reset monthly. The plan comparison shows what else each plan includes.
How credits are counted
Credits are based on usage, not a fixed price per action. Each call to the AI model is priced by how much text it reads and writes (the question, the relevant slice of your data and the answer), adjusted for the complexity of the task. Every AI call costs at least 1 credit.
In practice:
- A short question about one source costs less than a broad question across several sources.
- A report with many sections costs more than a single answer.
- A forecast costs between 1 and 10 credits.
- An
@claribireply in a comment costs 3 credits. - Reading a scanned PDF or image with AI Vision costs credits; you see an estimate first.
The cost is the same whichever AI model serves the call. The report page shows how many credits a report used.
What uses credits
- Questions in Ask clariBI
- AI-generated dashboards, and refreshes of AI dashboards
- AI reports, including scheduled runs
- Written forecast summaries
@claribireplies in comments- AI Vision extraction and AI insights for goals
What does not use credits
- Connecting and syncing data sources
- The automatic insights dashboard for each source
- Manual-mode dashboards and their refreshes
- Viewing dashboards and reports, downloading PDFs, exporting dashboard data
- Recording goal progress
- Comments without
@claribi, sharing, and all settings
The statistical part of forecasting (choosing the method, the forecast itself, drivers, anomalies) runs without the AI model; only the written summary uses credits.
Checking your balance
- Sidebar: Usage This Month shows AI credits, data sources and storage against your plan's limits.
- Header: the Credits figure next to your avatar. A dot turns amber at 80% and red at 90% of your allowance, and Usage Alerts lists what is running low.
- Settings > Billing: Usage This Month with credits, data sources, storage, file uploads, OCR pages and user seats. Refresh Usage reloads it.
When credits run out
AI features stop until the allowance resets or you add credits. You see a message saying credits are exhausted. Everything else keeps working: dashboards, data syncs, goals, sharing and downloads. Scheduled AI reports fail while the balance is empty.
If a report finds that your data does not contain the fields it needs, it says so with Data Mismatch Detected and shows any credits refunded for that run.
Getting more credits
On paid plans, go to Settings > Billing and open Add-ons & Overages:
| Pack | Price |
|---|---|
| 50 credits, one-time | $9.94 |
| 100 credits, one-time | $19.89 |
| 250 credits, one-time | $49.74 |
| 500 credits, one-time | $99.49 |
| 100 credits every month | $13.27 per month |
| 250 credits every month | $33.17 per month |
| 500 credits every month | $66.35 per month |
One-time packs expire 90 days after purchase. Yearly versions of the monthly packs are also offered. Or upgrade to a plan with a larger allowance; see Upgrading, downgrading and cancelling.
Using credits well
- Ask specific questions. "What was MRR in January 2026?" is cheaper and clearer than "tell me about revenue".
- Select only the sources a question needs when you start a session.
- Turn recurring questions into dashboards. Viewing a dashboard costs nothing; manual-mode dashboards refresh for free.
- Pick sensible refresh frequencies for AI dashboards and scheduled reports. Daily is enough for most.
On the trial, making the most of your 50 trial AI credits suggests where to spend them. Packs and plan changes are also listed under add-ons and plan changes in the documentation.