Team seats: adding and removing members, extra seats
How many users each clariBI plan includes, how to invite and remove members, what happens at the seat limit, and the prices of extra seats.
Seats per plan
A seat is one user in your organization.
| Plan | Users included | Price |
|---|---|---|
| Free | 1 | $0 |
| Trial | 1 | $0 for 14 days |
| Lite | 1 | $19 a month |
| Starter | 3 | $99 a month |
| Professional | 15 | $199 a month |
| Enterprise | 100 | $999 a month |
The included seats are part of the plan price. On Free, Trial and Lite you are the only user, so inviting colleagues needs Starter or a larger plan.
People you invite to a workspace from another organization use their own organization's seat, not yours.
Extra seats
Paid plans can add seats without changing plan, from Settings > Billing under Add-ons & Overages:
| Pack | Price |
|---|---|
| 1 seat for 3 months | $29.88 |
| 3 seats for 3 months | $89.64 |
| 5 seats for 3 months | $149.40 |
| 1 seat, monthly | $19.92 a month |
| 3 seats, monthly | $59.76 a month |
| 5 seats, monthly | $99.60 a month |
Yearly versions are also offered. A payment method is required. The documentation's add-ons and plan changes page lists the other packs.
Invite a member
- Go to Settings > Organization and find Team Management.
- Click Add Member.
- Enter the email address, first and last name, and choose a role: Viewer (read-only), Member or Administrator. Only the Owner can invite Administrators. What each role can do is in organization roles.
- Optionally add a personal message and send.
The person gets an email with a link to join (see inviting people in the documentation). The invitation is valid for 7 days. Until it is accepted, the member shows as Pending; use Resend Invitation to send it again with a fresh 7 days, or Remove Invitation to withdraw it.
Remove a member
In Team Management, open the member's menu and choose Remove Member, then confirm. Removing members needs the Delete Users permission, which only the Owner has by default.
The person can no longer sign in to your organization. Dashboards and reports belong to the organization, so they stay. To bring someone back, invite them again.
At the limit
When every seat is taken, the button reads Member Limit Reached and you cannot invite more people. To make room:
- Withdraw pending invitations you no longer need.
- Remove members who left.
- Buy extra seats or upgrade. See Upgrading, downgrading and cancelling.
Settings > Billing shows User Seats in use against your limit under Usage This Month.
Downgrading with more members than the new plan allows
A downgrade takes effect at the end of the billing period. Before then, remove members so that you fit the lower plan (for example 3 users on Starter).
Good practice
- Remove people who leave the same day.
- Give outside people workspace access instead of a seat. Clients and consultants invited to a workspace only see that workspace and do not use your seats.
- Plan ahead when you hire; add seats before the new person's first day.