System Status: What the Footer Indicator Means

2 min read Updated May 21, 2026

The colored dot in the footer is a live health check of clariBI's database, cache and workers. Here's what each colour means and how to fetch detailed status.

## The Status Indicator The small colored dot at the bottom of every page is a **real-time health check**, not a static badge. It fetches from clariBI's monitoring API every time you load a page (cached for 5 minutes). ## What the Colors Mean | Color | Label | What It Means | |---|---|---| | Green | All Systems Operational | Database, cache, and background workers are all responding normally. | | Yellow | Degraded Performance | One or more services are slow or showing signs of stress. The platform is usable but may be slower than normal. | | Red | Service Disruption | A critical service (database, cache, or background processing) is down or unreachable. Some features may not work. | | Gray | Checking... | The status hasn't loaded yet (page just opened) or the health endpoint is unreachable. | ## What Gets Checked The quick health check (the one the footer uses) tests three things: 1. **Database** runs a simple query (`SELECT 1`). Healthy if it responds in under 1 second. 2. **Cache (Redis)** writes a test value, reads it back, and deletes it. Healthy if the round-trip is under 200ms and the value is correct. 3. **Background Workers (Celery)** reads a heartbeat timestamp that workers write every 30 minutes. Healthy if the timestamp is less than 45 minutes old. The overall status is the **worst** of the three. If the database is healthy but Redis is slow, the indicator shows yellow. ## Checking Detailed Status Yourself You can hit the health endpoint directly: - **Quick check:** `GET https://claribi.com/api/monitoring/health/` - **Per-service breakdown:** `GET https://claribi.com/api/monitoring/health/?level=summary` - **Full system report:** `GET https://claribi.com/api/monitoring/health/?level=detailed` No authentication required. The response is JSON. ## If You See Red A red indicator means something is genuinely wrong. If you encounter errors while using clariBI: 1. Wait 5 minutes and refresh — many issues are transient. 2. Check the indicator again — if it turns green, the issue resolved itself. 3. If it stays red, [contact support](/contact). Include the time you first noticed the issue.