Drift + clariBI
Connect Drift with your access token, sync your conversations, and see chat volume and status sitting next to the pipeline and revenue they drive.
Native Drift data-source connector.
Paste your Drift access token, and clariBI syncs your conversations into preprocessed datasets and auto-generated dashboards, right next to your other tools. Access is read-only.
What is Drift?
Drift is a conversational marketing and live-chat platform that captures conversations with website visitors and routes them to sales.
clariBI reads Drift through its REST API using your own access token: your conversations with their status, contact and created date. Access is read-only, and clariBI never sends a message or changes anything in your Drift account.
Learn more at drift.com
Connect Drift in three steps
Open Data Sources in clariBI
In clariBI, go to Data Sources → Add Data Source, find Drift, and paste your Drift access token (from the Drift Developer settings for your app). The token is Fernet-encrypted at rest.
Sync your conversations
clariBI paginates your full conversation list and reads it read-only.
Sync, then get dashboards
clariBI syncs the conversations, preprocesses them, and builds an insights dashboard. Ask "Did chat volume rise before our best sales weeks?" and the AI engine queries the synced conversations alongside your business data.
What you can analyze
Out of the box with the Drift connector:
- Conversation volume created over time
- Conversations by status (open, closed)
- Daily and weekly chat cadence
- New contacts engaged through chat
- Chat volume lined up with pipeline or revenue by date
- Cross-source: conversations → pipeline → revenue
Drift is one of many data sources you can connect to clariBI. See the full list →
What gets synced
clariBI pulls your conversations through the Drift REST API, paginates the full list, lands it as a preprocessed dataset, and refreshes it on your schedule. Access is read-only.
clariBI syncs each conversation with its created date, status and contact, then builds an insights dashboard you can query, extend, or pull into reports.
clariBI only ever reads. It never sends a message or changes anything in your Drift account.
Cross-source questions Drift makes possible
Drift data is most useful next to your other tools. clariBI's planner composes it with your CRM, billing, and product data through the same entity-join primitives that back every cross-source analysis.
Drift × Pipeline
"Did the weeks with more conversations open more pipeline?"
Planner: read conversation volume per week from Drift, align to pipeline created by week, and report how closely they tracked.
Drift × Revenue
"Do contacts who chatted convert to revenue faster?"
Planner: read conversation contacts and dates from Drift, join to closed revenue by contact, and report the lag.
Drift connector FAQ
What do I need to connect Drift?
A Drift access token, created in the Drift Developer settings for your app. You paste it into clariBI once; it is Fernet-encrypted at rest.
Can clariBI send messages or change my conversations?
No. The connector only reads your conversations. It never sends a message or changes anything in your Drift account.
Which clariBI plan includes the Drift connector?
Data-source connectors are available on the Trial, Starter, Professional, and Enterprise plans. You can connect Drift during the free 14-day trial.
Start your free trial and connect Drift in a minute
Token in, read-only, synced conversation dashboards in seconds.
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